The practice is a RCVS Veterinary Nurse training centre and has a dedicated team of qualified and student Veterinary Nurses.
Our acting Head Nurse is Melanie Gilbert VN. Melanie who trained at our practice (qualifying in 2013) is covering for our head nurse Miranda Priest VN whilst Miranda is on maternity leave. Melanie's head nurse duties include organising the nurses rota, holidays and meetings. Melanie enjoys all aspects of veterinary nursing including rabbit medicine and surgical cases. She is also a clinical coach for the trainees and does the medicine ordering when Angela is away.
Miranda did her nurse training at Head and Head, qualifying in 2005. As a vacancy wasn't available with us at the time when she qualified, she went to work in a couple of other local practices before returning in 2008 to Head and Head to take on the Head Nurse position. Miranda as well as her head nurse duties particularly enjoys consulting and nutritional clinics. She is a clinical coach and trains the student nurses.
Grace Thomson VN did her nurse training with us and qualified in 2013. Grace is a clinical coach, is in charge of the practice laboratory and is responsible for processing the large numbers of pet insurance claim forms that the practice deals with every day! Grace, in conjunction with Annabel is specially trained to process the platelet rich plasma and bone marrow stem cell samples used in Paul Riley's regenerative medicine cases.
Annabel Nicholas VN gained her VN qualification with us in 2016, after previously working in another local practice. She enjoys nurse consulting in general and in particular the nutritional clinics. She has a great interest in behavioural cases and runs the practice's behavioural consultations. Annabel organises the canine blood donors for the practice and is our designated first aider. She has a keen interest in exotics, especially hamsters (and has three of her own).
Charlotte Thomas VN joined us last September, initially just to cover Miranda's maternity leave but we are very pleased to have been able to give her a permanent position in our nursing team. Charlotte qualified in 2008 and has previously worked in Portsmouth, Novia Scotia and another practice in Cornwall. Charlotte particularly enjoys nurse consulting, nursing difficult medical inpatient cases and rabbit and feline cases. She has the ISFM qualification in feline nursing.
Our three current trainees are Rhiannon Willey, Chloe Mai Burrows and Jemma Hunking.
Rhiannon Willey is in the final year of the VN foundation degree course run by Duchy College. Her special interests are anaesthesia, emergency critical care, and wound management.
Chloe Mai Burrows will be starting the second year of her VN foundation degree course in September and has a special interest in wildlife.
Jemma Hunking will be starting the first year of the VN foundation degree course in September
The nurses run their own afternoon clinics, in which they undertake procedures such as suture removals, dressing changes, nail clips, administration of wormers (and other medication) and blood sampling. They also give dietary advice, undertake free "six month old puppy checks" and weigh animals. They also run puppy socialisation classes in the evenings.These are run as a series of three, once weekly evening classes for puppies (who must have at least had their first vaccination) and their owners. They are great fun and enjoyed immensely by owners, nurses and puppies alike. The nurses also give an educational talk on a different topic at each puppy socialisation class